Shipping policy

Shipping Policy

All orders are processed within 1–2 business days. Orders are fulfilled and shipped from the United States.

Shipping times vary depending on location. Orders are fulfilled by our trusted third-party logistics partner and typically arrive within 3–7 business days after shipment.

We offer free standard shipping on orders over $34. Orders below this amount are charged a flat shipping rate calculated at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that delivery times are estimates and may be affected by carrier delays or factors outside our control.

Pond & Peak Co. is not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience any issues, please contact us and we will do our best to assist.

 

If you have any questions about your order, please contact us at contact@pondpeakco.com.